Terms of Service

Last updated: April 21, 2026

These Terms of Service ("Terms") govern your use of holemangroupinc.com and your relationship with Holeman Group, Inc. ("Company," "we," "us," or "our"). By using our website, contacting us, requesting information, requesting a quote or estimate, scheduling services, or purchasing services, you agree to these Terms.

Services and Estimates

We provide products and/or services as described on our website, invoices, proposals, estimates, service agreements, or other written communications. Any quote or estimate we provide may be based on the information you submit to us and may be subject to change if the scope of work changes, additional issues are identified, materials or labor requirements change, or incomplete or inaccurate information was originally provided. Any timelines we provide are estimates only and may be affected by scheduling availability, supply chain issues, third-party delays, weather, shipping delays, customer responsiveness, or other factors outside our control.

Customer Responsibilities

You agree to provide accurate, current, and complete information when requesting information, estimates, appointments, or services. You are responsible for timely responses, approvals, and access reasonably necessary for us to provide the requested services. You are also responsible for reviewing any estimate, invoice, agreement, proof, deliverable, or service details we provide and notifying us promptly of any requested changes or concerns.

Scheduling and Appointments

Appointments and service dates are subject to availability. We may reschedule appointments or service timelines when reasonably necessary. You agree to arrive on time for scheduled appointments, if applicable, and to provide any materials, approvals, or access needed for us to perform the services. Delays caused by missing information, missed appointments, or lack of access may result in rescheduling or additional charges where permitted by law.

Deposits, Payments, and Fees

A deposit, retainer, or upfront payment may be required before work begins, before materials are ordered, or before an appointment is reserved. Payments are due according to the terms stated in your invoice, proposal, estimate, service agreement, or other written communication. Late or failed payments may result in delayed work, paused services, rescheduling, cancellation, or additional fees where permitted by law. Unless otherwise stated in writing, deposits for custom work, reserved time, ordered materials, or work already performed may be non-refundable.

Cancellations and Rescheduling

Requests to cancel or reschedule must be made as soon as possible. Cancellation or rescheduling may be subject to availability, lost time, material costs, restocking fees, or charges for work already performed, where permitted by law. If custom work has begun or materials have already been ordered, some or all amounts paid may be non-refundable.

Changes to Scope

Any change to the original scope of work, requested deliverables, materials, timeline, or services may require updated pricing, a revised estimate, a change order, or a new timeline. We are not required to perform work outside the agreed scope unless confirmed by us in writing.

Warranties and Disclaimers

Any warranty we provide will be stated in writing in your invoice, estimate, proposal, service agreement, or other written communication. Unless otherwise stated in writing, all services, products, website content, and communications are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law. We do not guarantee uninterrupted access to our website or that our services will be error-free, completed by a particular date, or suitable for every specific purpose unless expressly stated in writing.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of our website, your communications with us, or any products or services we provide. To the fullest extent permitted by law, our total liability for any claim related to a specific product or service will not exceed the amount you paid us for that specific product or service giving rise to the claim.

Communications Consent

By providing your contact information to us, including through a website form, scheduling tool, quote request, invoice, service agreement, or other communication channel, you consent to receive communications from us related to your inquiry, account, requested services, appointments, transactions, customer support, and ongoing business relationship. These communications may be sent by phone call, email, and SMS text message.

If you opt in to receive text messages, you agree that we may send you conversational, informational, transactional, or service-related text messages, including messages about scheduling, appointment reminders, estimates, updates, follow-up, customer support, and related service communications. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly using the contact information listed below. Consent to receive text messages is not a condition of purchase.

SMS and Mobile Data

We do not sell, rent, or share mobile opt-in data or consent with third parties or affiliates for marketing or promotional purposes. We may share limited information with service providers that help us deliver messaging services, operate our business, or provide requested services, such as phone providers, SMS platforms, CRM platforms, email providers, scheduling tools, website hosts, analytics providers, and payment processors. These service providers may use the information only as necessary to perform services on our behalf and must protect it appropriately. Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your use of our website and services is also subject to our Privacy Policy. By using our website or services, you acknowledge that you have reviewed our Privacy Policy.

Website Use

You agree not to misuse the website or any related systems. This includes, without limitation, attempting unauthorized access, interfering with website functionality, transmitting malicious code, scraping or copying content without permission, submitting false information, or using the website in violation of any applicable law.

Intellectual Property

All content on this website, including text, graphics, logos, images, branding, layout, and other materials, is owned by us or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, republish, or exploit website content without our prior written permission.

Third-Party Services and Links

Our website or services may include links to or integrations with third-party websites, tools, or platforms. We are not responsible for the content, availability, policies, or practices of any third party. Your use of third-party services is governed by their own terms and policies.

Termination

We reserve the right to refuse service, cancel services, limit access, or terminate access to our website or services at our discretion, including when we believe there has been a violation of these Terms, misuse of our systems, nonpayment, abusive conduct, or unlawful activity.

Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the state in which the Company is organized or primarily operates, unless otherwise required by applicable law, without regard to conflict of law principles.

Contact

If you have questions about these Terms, please contact us at:

Holeman Group, Inc.
3684 N Wickham Rd, Ste. C, Melbourne, FL 32935
(321) 768-7887
anita@holemangroup.com